African banks are responding to mobile security threats and the rest of the world should be taking a page out of their book.
Read the full article at: www.itnewsafrica.com
The growth of mobile banking has surged over the last two years. An October 2015 report from Juniper found that over a billion phone users would have used their device for banking by the end of last year, and expected this number to double by 2020. In fact, the uptake in emerging markets in particular required the company to revise its 2016 predictions to make allowance for the leap in users.
What is interesting is how African banks are placing security at the heart of their mobile strategy. They have good reason to do so. Security breaches threaten to build mistrust towards this innovative and low-cost channel, in turn slowing uptake and the ultimately impacting on the success of any mobile strategy.
If banks want to drive user uptake, nurturing trust must be a priority. This applies not only to African banks, but banks around the globe.
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